Privacy policy

This policy explains how TSG Property (“we”, “us”) collects and uses personal information when you use this website or get in touch with us. The website is run by The Suit Group Property. If you have any questions, email hello@tsgproperty.co.id.

What we collect

We only collect the information you choose to send us through the forms on this website:

• Property enquiries and consultation requests: your name, email address, phone number, country of residence, preferred contact method, the property you are interested in, whether you would like to buy outright or a share, and any message you write.
• Requests for property details: your name, email address, the property and the ownership option you are interested in.
• Job applications: your name, email address, CV, any LinkedIn or portfolio link and the information you give about why you would like to join.
• Reviews: your rating and review, the display name and country you choose to publish, whether you own or are considering a property, and your email address (which is never published).

When you submit a form we also record the date, the page you sent it from and your IP address, to help us prevent spam and misuse.

How we use it

• To reply to your enquiry and give you the information you asked for, such as the details of a property (this is necessary to take the steps you requested, and is in our legitimate interest in responding to potential buyers).
• To consider your application for a role with us.
• To check reviews before they are published, and to publish approved reviews with your display name and country.
• To keep records of our dealings with you and to protect the website from spam and abuse.

We do not sell your personal information, and we do not use it for automated decision-making.

Who we share it with

Your information is seen by the TSG Property team who handle your enquiry, application or review. We use trusted service providers to run the website and send email (for example our website host and email provider), who process data on our behalf. We may disclose information where the law requires it. Our team is based in Bali, Indonesia. Some of our service providers (for example our website host and email provider) may store or process information in other countries; where this happens we take steps to keep it protected.

How long we keep it

We keep enquiry records for as long as we are in contact with you and for up to two years afterwards, unless you buy a property through us, in which case we keep records for as long as the law requires. We keep CVs and job applications for up to twelve months after the role is filled. Published reviews stay on the website until you ask us to remove them.

Cookies

This website sets cookies that are strictly necessary for it to work, and cookies for logged-in website administrators. With your consent, we also use Google Analytics to understand how visitors use the website, for example which pages are viewed. Google Analytics cookies are only set if you choose “Accept” in the cookie banner, and you can change your choice at any time with the “Cookie settings” link at the bottom of every page. Fonts are loaded from Google Fonts, which means your browser connects to Google’s servers when you visit.

Your rights

You can ask us for a copy of the personal information we hold about you, and ask us to correct it, delete it, or restrict or stop using it. You can also withdraw your consent to being contacted at any time. To make a request, email hello@tsgproperty.co.id.

Governing law

This policy is governed by the laws of the Republic of Indonesia.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.